When placing an order with Miss Cross, you automatically accept the terms and conditions and give you to be aware of the ordering process as stated on the site.

Once the order is placed, you will receive a confirmation. It contains the order and total costs, including shipping.

     It also stated the account number in this confirmation that you can make in advance the amount to about. So wait with pay until you have received confirmation.

In an iDEAL payment is all automatic, as the order number is equal and similar processed!


Mrs. Cross strives after receiving the payment within 24 hours of sending the order.
Miss Cross sends the order carefully packed by TNT.

From the moment of sending is Miss stitch depends on TNT. If their service for whatever reason does not meet expectations, then Miss stitch no obligation to pay compensation. But she will do her best to trace any lost orders and submitted to a damage complaint will at PostNL.


Returning the items only after consultation with Miss Cross (within 14 days if they are undamaged, unused and non-smoking)


Note that when you buy cotton / acrylic, color difference that can sit in when you use balls of different color baths.

We can not guarantee that in a later (after) order, there are spheres with the same dye bath.


Cancel your order via
If you want to cancel your order, please indicate this as soon as possible!


Should the payment after 10 days of absence than Miss Cross has the full right to cancel you order.


Any information you provide to Miss Cross when placing the order, used Miss Plug only for handling the order placed.


Miss Cross is not liable for damages (partly) caused by the use of its products. When Miss Plug small articles for sale that can be dangerous for small children <3 years. The safety eyes are not completely reliable: Miss stitch can not be held liable if something goes wrong in the use of its purchased items.

Miss Cross is not liable for payments not properly arriving at its expense. Please check with you bank. They may, if necessary, consider how a payment has expired.

Teacher Stick can not be held liable for any errors of the store in the form of postage, false statements and the like. If something is not to your liking, you can contact us via

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